Privacy Policy

Snow TV ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Streaming service. subscription services.

1. Information We Collect

We collect information that you voluntarily provide to us when you place an order or contact us for support:

• Contact Information: Name, email address, WhatsApp number, and any other contact details you provide.
• Order Information: Subscription package selected, device information, region preferences, and activation details.
• Communication Data: Any messages, inquiries, or support requests you send to us via WhatsApp, email, or other channels.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your subscription orders
• To activate and manage your Streaming service. service
• To communicate with you about your order, renewals, and support requests
• To improve our services and customer experience
• To prevent fraud and ensure the security of our services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our service (e.g., payment processing, communication platforms), subject to confidentiality agreements.
• Legal Requirements: If required by law or to respond to legal process, protect our rights, or investigate fraud.

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your subscription is active and for a reasonable period thereafter to comply with legal obligations or for business purposes.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing the information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of your information
• Withdrawing consent for processing

To exercise these rights, please contact us at zqmc7881@163.com.

7. Cookies and Tracking

Our website may use cookies to enhance user experience. You can set your browser to refuse cookies, but this may affect some functionality.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: zqmc7881@163.com
• WhatsApp: +86 183 6133 3748

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